Refund Policy

Eligibility for Refund

You may request a refund within 30 calendar days after you receive your item. Products must be unused, in original packaging and in resellable condition.

Non-refundable Cases

• Items damaged due to improper use by customers
• Customized or personalized products
• Discounted clearance goods marked as final sale

How to Request Refund

Contact our customer service with your order number and photos of the product. We will reply within 2 business days to guide you through the return process.

Return Shipping Cost

If the item arrives damaged or wrong item sent, we cover return shipping cost. If you return items for change of mind, you are responsible for return postage.

Refund Timeline

Once we receive and inspect the returned goods, refunds will be processed in 3–7 working days. The time for funds to appear in your account depends on your payment provider.